Collection of Personal Information
Unless the purposes for collecting personal information are obvious and the client voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.
We will only collect client information that is necessary to fulfill the following purposes:
We will obtain client consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).
Consent can be provided orally, in writing, electronically, through an authorized representative, or can be implied where the purpose for collecting, using or disclosing the personal information would be considered obvious and the client voluntarily provides personal information for that purpose.
Subject to certain exceptions (e.g., the personal information is necessary for us to provide services to you, or the withdrawal of consent would frustrate the performance of a legal obligation), clients can withhold or withdraw their consent for SHK to use their personal information in certain ways. A client’s decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide services. If so, we will explain the situation to assist the client in making the decision.
We may collect, use or disclose personal information without the client’s knowledge or consent in the following limited circumstances:
Using and Disclosing Personal Information
We will only use or disclose client personal information where necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes, such as to contact our clients directly about services that may be of interest.
We will not use or disclose client personal information for any additional purpose unless we obtain consent to do so.
We will not sell client lists or personal information to other parties unless we have consent to do so.
Accuracy of Personal Information
We will make reasonable efforts to ensure that client personal information is accurate and complete.
Clients may request correction to their personal information in order to ensure its accuracy and completeness.
A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.
Security of Information
We are committed to ensuring the security of client personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risk.
While SHK takes reasonable safeguards with personal information, no website or physical protection of personal information can be completely secure.
Access to Personal Information
Subject to the exceptions set out in the applicable legislation, including, but not limited to, solicitor-client privilege, SHK will provide clients with access to any of their personal information that we have collected, used or disclosed upon receipt of a written request.
A written request to access personal information must include sufficient detail to identify the personal information being sought.
Questions and Complaints
Clients can direct any complaints, questions or concerns regarding SHK’s compliance with this policy and the BC Personal Information Protection Act in writing to the Privacy Officer.
Contact information for SHK’s Privacy Officer:
Seema Lal, Director
SHK Law Corporation
700 – 555 Burrard St.
Vancouver, BC V7X 1M8